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Handling Implant NP Calls
*This process is very similar to handling general NP calls, with some minor differences in how we handle price shoppers. 10 steps of the...

Michael Ling
Sep 28, 202210 min read
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Implant Consults
This is the initial implant consult. It can be done entirely by the dental assistant or treatment coordinator, and should take about 15...

Michael Ling
Sep 15, 20228 min read
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How to present finances for COMPLEX cases
ONE SENTENCE SUMMARY How we present finances for complex cases like implants and full arches. These treatment plans include extra items...

Michael Ling
Jul 5, 202214 min read
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Answering Questions about Insurance Coverage and Predeterminations
Why don't we like to send predeterminations? It trains our patients to be insurance dependent It makes us responsible for getting...

Michael Ling
Jul 2, 20224 min read
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How to present finances for SIMPLE cases
ONE SENTENCE SUMMARY Helping patients get the treatment they want by presenting clear finances and payment options. BEST CASE SCENARIO IF...

Michael Ling
Jul 1, 202211 min read
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How To Use The Anchoring Principle
ONE SENTENCE SUMMARY Using the principle of anchoring to communicate more clearly with patients about their treatment options, and to...

Michael Ling
Dec 29, 20218 min read
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Financial Arrangements
Once the doctor and patient agree on a treatment plan, it's time to finalize: How is the patient going to pay for treatment? When is the...

Michael Ling
May 21, 20211 min read
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