top of page

DOCTORS
Implant Consults
This is the initial implant consult. It can be done entirely by the dental assistant or treatment coordinator, and should take about 15...


How to present finances for COMPLEX cases
ONE SENTENCE SUMMARY How we present finances for complex cases like implants and full arches. These treatment plans include extra items...
Answering Questions about Insurance Coverage and Predeterminations
Why don't we like to send predeterminations? It trains our patients to be insurance dependent It makes us responsible for getting...


How to present finances for SIMPLE cases
ONE SENTENCE SUMMARY Helping patients get the treatment they want by presenting clear finances and payment options. BEST CASE SCENARIO IF...


Care Call List
ONE SENTENCE SUMMARY Adding patients to the care call list so we can check on them after their appointments. BEST CASE SCENARIO IF WE ARE...


Smiling Dental FAQ
ONE SENTENCE SUMMARY FAQ that we want each staff member to be able to confidently answer. BEST CASE SCENARIO IF WE ARE 100% CONFIDENT Any...
Talking to patients about fluoride varnish
ONE SENTENCE SUMMARY How to talk to patients about fluoride varnish BEST CASE SCENARIO IF WE ARE 100% CONFIDENT Patients get the care...
Seating and dismissing patients
ONE SENTENCE SUMMARY How and when to seat patients, what to say to them, and how to introduce the doctor BEST CASE SCENARIO IF WE ARE...


Remote PC
ONE SENTENCE SUMMARY How to access patient charts remotely. BEST CASE SCENARIO IF WE ARE 100% CONFIDENT Patient visits are smooth and...
Solutions We Offer - Dental Anxiety
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who are nervous about their visits. BEST CASE...


Documenting Treatment Plans and FA in OD
ONE SENTENCE SUMMARY Everything you need to know about how to enter treatment plans and FA's in the patient’s chart so that you set the...
How To Use The Anchoring Principle
ONE SENTENCE SUMMARY Using the principle of anchoring to communicate more clearly with patients about their treatment options, and to...


How to create new training modules
We use a program called Wix to manage our smilingdentallearninglibrary.ca website. Each training module is actually a blog page on the...


Solutions We Offer - "My Mouth Is A Mess!"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who have multiple broken, worn down, discoloured, or...


Solutions We Offer - "I Need to Replace 1 or 2 Teeth"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who are missing 1 or 2 teeth BEST CASE SCENARIO IF WE...


Hiring the Best
ONE SENTENCE SUMMARY Our hiring process - why and how. BEST CASE SCENARIO IF WE ARE ALL 100% CONFIDENT Every time we hire our team gets...


Solutions We Offer - "I Hate My Dentures"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who hate their dentures BEST CASE SCENARIO IF WE ARE...


Implant Bits and Bites
ONE SENTENCE SUMMARY: How to identify, sort, and stock the implant parts and supplies BEST CASE SCENARIO IF WE ARE ALL 100% CONFIDENT:...


New Patients Booked in Hygiene - Why and How?
When new patients are booked in the doctor column, it's pretty straightforward: Assistant does the records and intro Doctor comes in to...


How to take a CBCT and what to do after
3 things: Setting up the xray software to take CBCT How to get the image into Google Drive How to send the image to the radiologist for a...


Financial Arrangements
Once the doctor and patient agree on a treatment plan, it's time to finalize: How is the patient going to pay for treatment? When is the...
bottom of page


