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Hiring the Best
ONE SENTENCE SUMMARY Our hiring process - why and how. BEST CASE SCENARIO IF WE ARE ALL 100% CONFIDENT Every time we hire our team gets...

Michael Ling
Dec 11, 202116 min read
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Solutions We Offer - "I Hate My Dentures"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who hate their dentures BEST CASE SCENARIO IF WE ARE...

Michael Ling
Nov 28, 20213 min read
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Implant Bits and Bites
ONE SENTENCE SUMMARY: How to identify, sort, and stock the implant parts and supplies BEST CASE SCENARIO IF WE ARE ALL 100% CONFIDENT:...

Michael Ling
Nov 25, 20216 min read
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How to Use NP Forms - Simple vs. Complex Cases
Completing NP forms helps the office (Doctors, assistants, hygienist, and front desk) understand in detail what was discussed and how we...
staceymcintosh848
Nov 9, 20211 min read
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Efficiently Scheduled
A well planned schedule = ease &. enjoyment! Understanding Doctor/Assistant Time One Doctor / One Assistant One Doctor / Two Assistants...
staceymcintosh848
Sep 28, 20211 min read
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New Patients Booked in Hygiene - Why and How?
When new patients are booked in the doctor column, it's pretty straightforward: Assistant does the records and intro Doctor comes in to...

Michael Ling
Jun 2, 20211 min read
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Creating a Planned Appointment and Scheduling Treatment
Creating planned appointments for our patients is ideal. This way it is easy for the front desk to see what needs to be done and what...
staceymcintosh848
Jun 1, 20211 min read
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Lab Cases
It is important that we track lab cases in order to stay on top of appointments. This will help us see if we are ready and prepared for...
staceymcintosh848
Jun 1, 20211 min read
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Operating Systems
At Smiling Dental we utilize 2 programs that integrate with one another. Open Dental is our main platform. Yapi is a secondary platform...
staceymcintosh848
Jun 1, 20211 min read
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Treatment Planning
How to treatment plan: Basic restorative Crowns 1. Treatment Planning Basic Restorative 2. Treatment Planning Crowns
staceymcintosh848
Jun 1, 20211 min read
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Patients Medical History
Below you will find how to: Check existing patients medical history Update a patients medical history 1. Check Medical History 2. Update...
staceymcintosh848
Jun 1, 20211 min read
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Patient Pop-Ups
Pop-ups come in extremely handy when something should be brought to our attention regarding the patient or family as soon as we enter...
staceymcintosh848
May 29, 20211 min read
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Adding, Editing & Selecting Patients in OpenDental
There are many different options to add or edit patient information in OpenDental. Below are situation you may run into and way's to...
staceymcintosh848
May 29, 20211 min read
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How to take a CBCT and what to do after
3 things: Setting up the xray software to take CBCT How to get the image into Google Drive How to send the image to the radiologist for a...

Michael Ling
May 21, 20211 min read
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Financial Arrangements
Once the doctor and patient agree on a treatment plan, it's time to finalize: How is the patient going to pay for treatment? When is the...

Michael Ling
May 21, 20211 min read
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