top of page
Search
5-Star Facility Management
ONE SENTENCE SUMMARY Making sure our facility is always in 5-star condition BEST CASE SCENARIO IF WE ARE 100% CONFIDENT When patients...

Michael Ling
Jan 14, 20222 min read
Â
Â
Â
How To Use The Anchoring Principle
ONE SENTENCE SUMMARY Using the principle of anchoring to communicate more clearly with patients about their treatment options, and to...

Michael Ling
Dec 29, 20218 min read
Â
Â
Â


How to create new training modules
We use a program called Wix to manage our smilingdentallearninglibrary.ca website. Each training module is actually a blog page on the...

Michael Ling
Dec 22, 20212 min read
Â
Â
Â


Generating the newsletter mailing list
We use this mailing list to send newsletters to our patients. Addresses are pulled from Open Dental, but then the lists need to be tidied...

Michael Ling
Dec 20, 20211 min read
Â
Â
Â


Solutions We Offer - "My Mouth Is A Mess!"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who have multiple broken, worn down, discoloured, or...

Michael Ling
Dec 15, 20214 min read
Â
Â
Â


Solutions We Offer - "I Need to Replace 1 or 2 Teeth"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who are missing 1 or 2 teeth BEST CASE SCENARIO IF WE...

Michael Ling
Dec 13, 20213 min read
Â
Â
Â


Hiring the Best
ONE SENTENCE SUMMARY Our hiring process - why and how. BEST CASE SCENARIO IF WE ARE ALL 100% CONFIDENT Every time we hire our team gets...

Michael Ling
Dec 11, 202116 min read
Â
Â
Â


Solutions We Offer - "I Hate My Dentures"
ONE SENTENCE SUMMARY: Patient screening and frequently asked questions for patients who hate their dentures BEST CASE SCENARIO IF WE ARE...

Michael Ling
Nov 28, 20213 min read
Â
Â
Â


Efficiently Scheduled
A well planned schedule = ease &. enjoyment! Understanding Doctor/Assistant Time One Doctor / One Assistant One Doctor / Two Assistants...
staceymcintosh848
Sep 28, 20211 min read
Â
Â
Â


New Patients Booked in Hygiene - Why and How?
When new patients are booked in the doctor column, it's pretty straightforward: Assistant does the records and intro Doctor comes in to...

Michael Ling
Jun 2, 20211 min read
Â
Â
Â


Cancelling & Rescheduling Patient Appointments
The schedule is in constant motion! Here you will learn how to: Reschedule a book appointment Unschedule (cancel) an booked appointment...
staceymcintosh848
May 30, 20211 min read
Â
Â
Â


Account Guarantor
Sometimes we need to change the account guarantor (if a child was added to the account first, if the family wants statements printed...
staceymcintosh848
May 30, 20211 min read
Â
Â
Â


Patient Pop-Ups
Pop-ups come in extremely handy when something should be brought to our attention regarding the patient or family as soon as we enter...
staceymcintosh848
May 29, 20211 min read
Â
Â
Â


Adding, Editing & Selecting Patients in OpenDental
There are many different options to add or edit patient information in OpenDental. Below are situation you may run into and way's to...
staceymcintosh848
May 29, 20211 min read
Â
Â
Â


How to take a CBCT and what to do after
3 things: Setting up the xray software to take CBCT How to get the image into Google Drive How to send the image to the radiologist for a...

Michael Ling
May 21, 20211 min read
Â
Â
Â


Financial Arrangements
Once the doctor and patient agree on a treatment plan, it's time to finalize: How is the patient going to pay for treatment? When is the...

Michael Ling
May 21, 20211 min read
Â
Â
Â
bottom of page


